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STAFF CERTIFICATIONS

PowerNotes LLC has a wide array of STAFF CERTIFICATIONS that include 10 to 15 modules. Individuals and organizations may choose virtual training which includes open entry and open exit engagement with pre-recorded modules that include a workbook to keep as a reference tool.

 

Each module has a quiz with a final quiz at the end. In-person or webinar delivery is also available as an option as well as a hybrid between pre-recorded and in-person or webinar delivery.

 

POWERNOTES certifications and Included modules:

CERTIFIED WORKFORCE DEVELOPMENT PROFESSIONAL

o Customer Service Methodology
o Diversity in Workforce Development
o Labor Market Information and Intelligence
o Principles of Communication
o Workforce Development Structure, Policies, and Programs

ADVANCED BUSINESS SERVICES CERTIFICATION

o Apprenticeships
o Business Success Indicators
o Data
o Hard-to-Serve Populations
o Marketing
o On-the-Job Training
o Pre-Apprenticeships
o Sales Techniques
o Sector Strategies
o Task Analysis
o Work-Based Learning
o Work Experience

BUSINESS SERVICES FUNDAMENTALS CERTIFICATION

o Introduction to Business Services
o Legislative Requirements Related to Business Services
o Business Communications
o Developing Business Relationships
o Marketing and Branding
o Knowledge of Economic Development
o Job and Career Development Skills to Support Business
o Human Resources Services
o Information Services
o On-the-Job Training
o Job Development
o Business Development
o Business Service Mapping

CAREER PLANNING AND DEVELOPMENT

o What is Career Planning and Development?
o Identifying What Interests Adult Job Seekers
o Identifying What Interests Youth Participants
o Inventorying and Assessing Skills
o Understanding Transferable Skills
o Encouraging the Dream
o Networking Techniques
o Interviewing Types
o Budgeting
o Career Path Options in In-Demand Occupations
o Understanding Entrepreneurship Options
o Choosing a Change in Careers
o Volunteer Work
o Helping Clients with Salary Negotiations
o Effective Case Notes
o Individual Employment Plans
o Managing Client Relations
o Career Counseling Follow-up After Exit

INTERVIEWING SUPPORT CERTIFICATION

o Assessment
o Job Search Checklist
o Behavior Based Interviewing
o Informational Interviewing
o Interviewing with a Record
o Motivational Interviewing
o Interviewing Types
o Understanding Interviewing
o Understanding Non-Verbal Communication
o Employment Proposals
o Career Decision Making
o Career Path Options for Demand Occupations

LEADERSHIP DEVELOPMENT

o Public, Non-Profit, and For-Profit Leadership Basics
o Achieving Organizational Results
o Baldrige Quality Principles
o Adapting to Change Management
o Coaching and Mentoring Skills
o Conflict Resolution
o Integrated Planning
o Labor Market Information
o Motivating Self and Others
o Partner Collaboration
o Performance Dashboards
o Presentation and Facilitation Skills
o Project Management
o Regional Collaboration
o Team Building
o Technical Writing
o Volunteer Management
o Work Ethics
o Workflow Analysis

RE-ENTRY SERVICES CERTIFICATION

o What is Career Planning and Development?
o Identifying What Interests Adult Job Seekers
o Identifying What Interests Youth Participants
o Inventorying and Assessing Skills
o Understanding Transferable Skills
o Encouraging the Dream
o Networking Techniques
o Interviewing Types
o Budgeting
o Career Path Options in In-Demand Occupations
o Understanding Entrepreneurship Options
o Choosing a Change in Careers
o Volunteer Work
o Helping Clients with Salary Negotiations
o Effective Case Notes
o Individual Employment Plans
o Managing Client Relations
o Career Counseling Follow-up After Exit

WIOA OPERATIONS CERTIFICATION

o WIOA Fundamentals
o Career Pathways
o Case Management
o Customer Flow
o Assessment
o Career Services
o Training Services
o Co-Enrollments
o Youth Participation
o Program Eligibility

WORK-BASED LEARNING CERTIFICATION

o Identifying What Interests Youth Job Seekers
o Identifying What Interests Adult Job Seekers
o Work Based Learning
o Work Experience
o Developing Good Work Experience Sites
o Helping Job Seekers with Salary Negotiation
o On-the-Job Training
o Pre-Apprenticeships
o Registered Apprenticeships Creating Your Elevator Speech
o Creating an Employment Proposal
o Working with a Multi-Generational Workforce
o Sales Techniques

YOUTH SERVICES CERTIFICATION

o WIOA Youth Information
o Youth Barriers
o Youth Program Elements
o Youth Eligibility
o Youth Performance
o Work-based Learning
o Career Planning
o Case Notes
o Individual Service Strategies
o Youth Promising Practice

CHANGE ON STEROIDS PROFESSIONAL SERIES

o How Coronavirus Has Changed the Way People Work
o Wellness and Motivation Tips and Techniques for Workforce Staff
o Implementing a Personal/Professional Development Plan to Deal with Change
o Personality Testing Results that Increase Team Success
o Knowing Career Pathways and Guiding Jobseekers
o Career Coaching Virtually
o Understanding Essential Workers and Creating Meaningful Career Paths
o Providing Budgeting and Time Management Help to Jobseekers
o Helping Jobseekers Manage Emotions at Work
o Assisting Jobseekers with Inventorying Skills and Identifying Transferable Skills
o Job Search During COVID
o Networking Techniques for Jobseekers – Traditional and On-Line